Hotel & Concierge

We understand that security staff working in the hospitality sector must maintain a high level of customer service without compromising on there duties as a security officer, a unique skill set is required when dealing with a demanding sector such as the hospitality industry, making sure all guests and their valuables are safe and secure alongside liaison with hotel management to help up keep a safe and pleasant environment at all times, being vigilant and having a proactive approach to there daily duties is of an utmost importance for us while maintaining an approachable and welcoming demeanour.

Some of the services you can expect:

  • C.C.T.V monitoring
  • Regular Foot/Vehicle patrols
  • Parking Lot and Fire Exit checks
  • Well-Groomed and presentable at all times
  • Key Holding/Alarm response
  • All Officers are first aid trained
  • Incident Reporting
  • Health and Safety
  • Addition Background checks on all guards
  • 24-Hour Help Line

We Work As Your Partner

At ISEC FM we have close professional relationships with our clients and staff, making sure we keep in contact with regular updates. We like to work as your close partner so we assign a dedicated operational manager to work with you throughout.